Vetty Knowledge Base

Back to home

Vetty Knowledge Base

Candidate FAQ's

Candidate FAQ's

Find answers to help you with your Background check

Frequently Asked Questions

How to switch profiles

How do I change my Email? - Candidates

I can't find a clinic near me, help!

How do I change my drug screening location?

What do I do when my Donor Pass is Expired?

How do I reset my password?

How do I contact Vetty support?

See more

Background Processing

What's the status of my background check?

How do I submit a document?

How long does a drug test result take?

What do I need to bring to a drug test?

What types of ID's can I use for my ID Verification?

What does IDV Fail Mean?

How long does the background check take?

How do I reschedule my Health Screening?

See more

Before Screening

What type of information is included in a background check?

Will an expunged/dismissed record show up on my background check?

What should I do if I can't remember all the details about my past employment or education?

Why do I need to give you my SSN?

How should I prepare for my background check?

Does a background check affect my credit score?

See more

After Screening

I disputed a charge, now what happens?

What does "Review Needed" mean?

How do I dispute the results of my background check?

How do I view a copy of my background check?

My background check is complete, now what?

Why is my SSN showing No Records?

See more