---
title: Candidate FAQs | Vetty Knowledge Base
description: Find answers to help you with your background check
---

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1. [Vetty Knowledge Base](https://info.vetty.co/)
2. [Candidate FAQs](https://info.vetty.co/candidate-faqs)

# Candidate FAQs

 Find answers to help you with your background check

- [Why is my background check taking a long time?](https://info.vetty.co/why-is-my-background-check-taking-a-long-time)

## Frequently Asked Questions

- [How to switch profiles in Vetty](https://info.vetty.co/how-to-switch-profiles)
- [Candidates: How do I change my email address?](https://info.vetty.co/how-do-i-change-my-email)
- [Help, I can't find a clinic near me!](https://info.vetty.co/i-cant-find-a-clinic-near-me-help)
- [How do I change my drug or other screening location?](https://info.vetty.co/how-do-i-change-my-drug-screening-location)
- [What do I do if my donor pass is expired?](https://info.vetty.co/what-do-i-do-when-my-donor-pass-is-expired)
- [How do I reset my Vetty password?](https://info.vetty.co/how-do-i-reset-my-password)
- [How do I contact Vetty support?](https://info.vetty.co/how-do-i-contact-vetty-support)
- [Why did I receive an email from Virtru?](https://info.vetty.co/why-did-i-receive-an-email-from-virtru)

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## Background Processing

- [What is the Status of My Background Check?](https://info.vetty.co/whats-the-status-of-my-background-check)
- [How do I submit a document?](https://info.vetty.co/how-do-i-submit-a-document)
- [How long does a drug test result take?](https://info.vetty.co/how-long-does-a-drug-test-take)
- [What do I need to bring to a drug test?](https://info.vetty.co/what-do-i-need-to-bring-to-a-drug-test)
- [What types of ID's can I use for my ID verification?](https://info.vetty.co/what-types-of-ids-can-i-use-for-my-id-verification)
- [What does IDV Fail mean?](https://info.vetty.co/what-does-idv-fail-mean)
- [How Long Does a Background Check Take?](https://info.vetty.co/how-long-does-the-background-check-take)
- [How do I reschedule my health screening or drug test?](https://info.vetty.co/how-do-i-reschedule-my-health-screening)

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## Before Screening

- [What type of information is included in a background check?](https://info.vetty.co/what-type-of-information-is-included-in-a-background-check)
- [Will an expunged/dismissed record show up on my background check?](https://info.vetty.co/will-an-expunged-record-show-up-on-my-background-check)
- [What should I do if I can't remember all the details about my past employment or education?](https://info.vetty.co/what-should-i-do-if-i-cant-remember-all-the-details-about-my-past-employment-or-education)
- [Why do I need to provide my Social Security Number?](https://info.vetty.co/why-do-i-need-to-give-you-my-ssn)
- [How should I prepare for my background check?](https://info.vetty.co/how-should-i-prepare-for-my-background-check)
- [Does a background check affect my credit score?](https://info.vetty.co/does-a-background-check-affect-my-credit-score)

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## After Screening

- [I disputed a charge, what happens next?](https://info.vetty.co/i-disputed-a-charge-now-what-happens)
- [What does Review Needed mean?](https://info.vetty.co/what-does-review-needed-mean)
- [How do I dispute the results of my background check?](https://info.vetty.co/how-do-i-dispute-the-results-of-my-background-check)
- [How do I view a copy of my background check?](https://info.vetty.co/how-do-i-view-a-copy-of-my-background-check)
- [My background check is complete, now what?](https://info.vetty.co/my-background-check-is-complete-now-what)
- [Why is my Social Security Number showing No Records?](https://info.vetty.co/why-is-my-ssn-showing-no-records)

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- [Client FAQs](https://info.vetty.co/client-faqs)
- [Candidate FAQs](https://info.vetty.co/candidate-faqs#main-content)

    - [Frequently Asked Questions](https://info.vetty.co/candidate-faqs#frequently-asked-questions)
    - [Background Processing](https://info.vetty.co/candidate-faqs#background-processing)
    - [Before Screening](https://info.vetty.co/candidate-faqs#before-screening)
    - [After Screening](https://info.vetty.co/candidate-faqs#after-screening)
- [Getting Started](https://info.vetty.co/getting-started)
- [General](https://info.vetty.co/general)
- [Integrations](https://info.vetty.co/integrations)
- [Legal and Compliance Documents](https://info.vetty.co/legal-and-compliance-documents#main-content)

    - [Federal Law and Notices](https://info.vetty.co/legal-and-compliance-documents#federal-law-and-notices)
    - [State and Local Disclosures](https://info.vetty.co/legal-and-compliance-documents#state-and-local-disclosures)
    - [Vetty Documents](https://info.vetty.co/legal-and-compliance-documents#vetty-documents)
- [Vetty Guides for Specific Features](https://info.vetty.co/vetty-guides-for-specific-features)

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