---
title: "Candidates: How do I change my email address?"
description: If your background check has not yet been submitted and you can't get into Vetty, please write to support@vetty.co we will be able to update your email address.    If your Background check has been su
---

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# Candidates: How do I change my email address?

Whether you’re switching jobs, closing an old inbox, or just tidying up your digital life, updating your email in Vetty is quick and painless. Here’s how to make the switch like a pro.

If your background check *hasn’t* been submitted yet and you can’t get into your Vetty account. Just send us a note at **support@vetty.co** with your current and new email addresses. Our team will swoop in and get that updated for you.

If your background check *has* been submitted and you *can* log into your Vetty account then please do the following.

Head over to [applicant.vetty.co](https://applicant.vetty.co/) and follow the steps below based on your device:

On a laptop or desktop:

1. Log in and click your profile icon in the upper right corner.
2. Select **Change Email**.

![](https://info.vetty.co/hs-fs/hubfs/image-png-Oct-22-2024-04-46-28-2245-AM.png?width=489&height=192&name=image-png-Oct-22-2024-04-46-28-2245-AM.png)

On a mobile device:

1. Tap the **Menu** button.
2. Select **Change Email**.

![](https://info.vetty.co/hs-fs/hubfs/image-png-Oct-22-2024-04-48-17-2644-AM.png?width=318&height=197&name=image-png-Oct-22-2024-04-48-17-2644-AM.png)

 

Add your new email address

1. Under **Add New Email**, type in the new address you’d like to use.
2. Click **Submit**.
3. Want to make that your main login? Click **Set as Primary Email**.

Vetty will send you asecurity token to both your old and new emails. Copy both codes into the matching fields and hit **Submit**.

![](https://info.vetty.co/hs-fs/hubfs/image-png-Oct-22-2024-04-56-51-9608-AM.png?width=534&height=302&name=image-png-Oct-22-2024-04-56-51-9608-AM.png)  
**Note:** Your primary email is your old email address and your pending email is the new email you've entered. 

Once your tokens are verified, your email is officially updated. From now on, you’ll log in using your new email address.

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