How do I download a copy of the background check I ran?

To download a copy of a background check, first ensure you have access to the file. If you need further access, contact your company's account admin. To download a copy of a report: 

1. Click on the file you're interested in
2. Click Documents and Disclosures
3. In the top section you will see a heading called "Reports"
4. Select the hyperlink to download the Final Report
   

If you don't see the background check you're looking for, it is possible it has moved to the historical candidate dashboard. All candidates whose backgrounds completed more than 90 days ago will automatically move to this area of the platform.