How to Start a Background Check

Learn how to initiate a screening through Vetty

If you are a client of Vetty, there are a few ways to start a background, health or verification check on your candidates. Once you add the candidate, they will automatically receive an email and text message (if enabled) to submit their information so Vetty can start the background check.

Adding a Candidate through the Vetty Portal

Bulk Upload

Through an ATS or Partner Integration

Adding a Candidate in the Vetty Portal

1. Log into Vetty at https://client.vetty.co/
2. Click on New Candidate in the top left-hand side of the screen    
3. Fill in the candidate's information
   1. First Name
   2. Last Name
   3. Email Address
   4. Phone Number (optional)
   5. Select the check box if you would like to enable text messaging
   6. Enter the Expected Employment Start Date (optional). *Must be a future date*
   7. Select Department if using something other than the default
   8. Select Location if using something other than the default
   9. Select the Package you would like to run on the candidate
4. Users with certain permissions will be able to add more items to the order with the Modify button.
   Note: you cannot remove items that are in the package
5. Once ready, select Next.
6. You will see an additional information page. If all information is already provided by your package, you will see green check marks next to the check name. If more information is needed, you will see an orange exclamation mark. 
   1. Provide the necessary information for the items needed.
      
       
7. Once the above steps are completed, click Confirm and Place Order

Bulk Upload

1. Click on the Bulk Upload tab on the left-hand side of your Vetty dashboard
2. Click Sample CSV File to download the sample CSV file
3. Delete the sample information and fill in the candidate's names and email addresses
4. Click on the Packages tab on the left-hand side of the screen
5. Copy the package ID(s) that you would like to use for the Bulk Upload
6. Paste them in the package ID field
7. Save the CSV file
8. Upload the CSV on the Bulk Upload tab and click Place Order

Through an ATS, API or Partner Integration

ATS

If you are or would like to be integrated with your ATS, please view one of the below articles. Don't see your ATS? Email your Sales Rep, Account Manager or CSM to request an integration. This may be in progress, on our roadmap or something we can discuss in the future. 

Lever Integration

Greenhouse Integration

Fountain Integration

Chattr Integration

JazzHR Integration

Praos Integration

Secureframe Integration

API

If you would like to build an integration, please use apidocs.vetty.co to set up the integration. Need a sandbox account? Please write to your CSM or support@vetty.co

Partner Integration

To create an API key, head to Settings in Vetty, then API Management

From here, you can create WebHooks as well as add API keys and disable API Keys.

You can read more about creating and managing API Keys here: https://info.vetty.co/creating-an-api-key-for-an-integration