Why is my background check taking a long time?

Background checks take 1-4 days on average, depending on which checks are being run. You can log into your Vetty profile at applicant.vetty.co to see which specific checks are being run on you.

Due to outside factors like severe storms, checks can be delayed due to a county court that is taking longer than usual to return results. If a county that you have lived in is included in this list, then we are waiting for the court to get back to us and provide us with clearance or court records. 

Sometimes, background checks take time because we are waiting for a piece of information from you. Please log on to your profile at applicant.vetty.co and provide/upload the information. If it is your SSN, Driver's License, or i9 information that is needed, you will see a red alert box. 

Background checks that include employment or education verification or a reference check will take longer to complete as we have to contact a 3rd party for applicable information. If you do have contact with a previous employer or reference, please ensure they are on the lookout for emails from Vetty. 

If you are concerned about your background check, please write to support@vetty.co so that we can take a look at what is going on with your case!