How to find older background checks
What is the Historical Dashboard?
Candidates will only move to the historical dashboard if they have reached a terminal status (archived, withdrawn, Clear, Reviewed, Adverse Action) more than 90 days ago. This feature moves these “historical” candidates to another dashboard to keep your Active dashboard clean and current.
Viewing the Historical Dashboard:
To find this dashboard, scroll to the bottom of your Candidate Dashboard and click on "View Historical"
How to Use the Historical Dashboard:
On the historical dashboard, you can see all of the “historical” applicants (any candidate files that were completed over 90 days ago). Use the search bars near the top of the historical dashboard to search by a candidate’s name, order ID or email and their screening date range to locate their file.
*Dates must be used to enable the search. You can input any date range you like.
You can move historical applicants back to your main dashboard by following the next steps:
1. Click on the candidate or select the box next to multiple candidates you are looking to restore to the main dashboard.
2. Select:
a. “Temporary Restore”: This moves the applicant back to the main dashboard temporarily. All candidates who have been restored will move back to historical every Saturday at 3 am EST.
OR
b. Select “Download PDF”: Download a full PDF report of the candidate’s file/records.
Note: You can select multiple candidates to restore by using the checkboxes on the left and selecting the Temporary Restore button at the top of the page