---
title: How do I dispute the results of my background check?
description: If something populated on your background check that was incorrect, you may dispute that item and have it removed from your background check report.  You can dispute a charge directly through your Vetty portal
---

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# How do I dispute the results of my background check?

Spotted something on your background check that doesn’t look right? Take a breath—we can fix that. You have the right to dispute any inaccurate information, and Vetty makes the process simple, transparent, and totally in your control.

### **How to Submit a Dispute Through Vetty**

1. Log into your Vetty Profile: **[https://applicant.vetty.co/login](https://applicant.vetty.co/login)**
2. In your dashboard, open the dropdown next to the **Check** that contains the item you want to dispute.
3. Click **Dispute** next to the specific case.
   
   ![](https://info.vetty.co/hs-fs/hubfs/image-png-Apr-02-2024-11-29-01-1703-PM.png?width=572&height=241&name=image-png-Apr-02-2024-11-29-01-1703-PM.png)
4. Share a brief explanation of why you’re disputing the information.
   
     1. You can upload legal or supporting documents if you have them (optional but helpful!).
        
        ![](https://info.vetty.co/hs-fs/hubfs/image-png-Apr-02-2024-11-31-05-0627-PM.png?width=484&height=615&name=image-png-Apr-02-2024-11-31-05-0627-PM.png)
5. Confirm that all information you provided is true and accurate.
6. Click **Save** to submit.
7. Close the confirmation box and repeat for any additional items you want to dispute.  
   ![](https://info.vetty.co/hs-fs/hubfs/image-png-Apr-02-2024-11-32-34-9953-PM.png?width=464&height=272&name=image-png-Apr-02-2024-11-32-34-9953-PM.png)

### **Trouble Logging In?**

No worries, we can help. Call **1-855-468-3889** or email **support@vetty.co**, and our team can submit the dispute for you.

### **What Happens Next?**

Once you submit a dispute, Vetty’s Disputes Team is automatically notified. They’ll review your case and respond **within 30 days**.

- If the information is inaccurate, your background check report will be updated.
- If the original information is verified as correct, the report will remain unchanged.

For any questions along the way, email us at **disputes@vetty.co**—we’re here to help.

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