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How do I stop or cancel a background check?

Trying to hit the brakes on a background check? While Vetty doesn’t allow you to fully delete a candidate from the system, you can Archive them—this is the official way to stop a background check in its tracks.

When you archive a candidate, Vetty immediately pauses the check at whatever stage it’s in and removes the candidate from your active view. Here's how to do it:

How to Archive a Candidate

  1. Open the candidate you want to stop or cancel.
  2. Click More Actions…
  3. Select Archive Candidate.

And just like that, the background check is stopped.

Will I Still Be Charged?

It depends on how far the background check has gotten:

  • Pending Candidate: They haven't submitted anything → no checks have started → no charges.

  • In Progress: The candidate filled out their info → automated checks have already begun → you will be charged for any checks already initiated.

Pro tip: If a candidate was added by mistake, archive them right away to prevent charges.