How to add new checks to an order

You may want to add criminal, verifications, or health screening to an order. Please read below on how to do this.

Pre-requisites:

You must have permissions to add new files to Vetty to be able to add new checks.
You must also have items added into your account as a la carte options to perform this action. Please write into support@vetty.co to add items to your account if this is needed. Please be sure to include the items you'd like added into your account in the email.

Once a file has gone into progress, you will be able to add new items to the file with Add New Checks. (This can be performed on files in Clear, Reviewed, Review Needed Pre-Adverse or Adverse status as well). Additional charges may apply to any new checks added to an order.

To add new items to the file:

Click on the file of the person you would like to add items to.
Click on Add New Checks at the top of the file
Select "Health Screening" from the top drop down box if you are wanting to add health screening items. If not, you may skip this step to stay in the Background Screening section
Select the item or items that you would like to add to the order.
*Note: Some items may have pop ups to add additional details. Please fill in the additional details and save.
Click Place Order at the bottom of the menu.
If health screening items were added, you will receive further pop up messages for your preferences with the health screening order. Ensure you follow the prompts to completion.
The page will refresh and the new items will be added to the order.
If the order was in a completed status, the order will move back to In Progress automatically.