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How to Withdraw a File

Withdrawing a file and stop the background check from processing.

Need to hit pause on a background check? Withdrawing a file stops the screening from moving forward, but keeps the file visible on your Vetty dashboard so you can easily re-activate it later. Here's how to withdraw a check:

  1. Click on the candidate whose file you want to withdraw.
  2. Select More Actions…
  3. Choose Withdrawn/De-Activated
  4. Pick the reason for withdrawal. Your options:
    1. Job Offer Elsewhere.
    2. Candidate Not Responding.
    3. Candidate Refused Required Health Screenings.
    4. Offer Rescinded.
    5. Other.

Want to reactivate this candidate? Follow the same steps, but in Step 3, choose Re-Activate. Done!