How to Withdraw a File

If you would like to Withdraw a file and stop the background check from processing, follow the below steps

Withdrawing a file is slightly different from Archiving a file. A withdrawn file will still appear on your Vetty Dashboard and can easily be Re-Activated. 


To Withdraw a file

  1. Click on the candidate name who you would like to withdraw
  2. Select "More Actions..."
  3. Select "Withdrawn/De-Activated"
  4. Select the reason for the withdrawal. Available reasons are: 
    1. Job Offer Elsewhere
    2. Candidate Not Responding
    3. Candidate Refused Required Health Screenings
    4. Offer Rescinded
    5. Other

To Re-Activate the file, follow the above steps. However on Step 3, please select Re-Activate