Vetty and other Background Screening providers get our SSN Trace results from databases that uses your Credit history to pull address, name, DOB and other aliases or Former names associated with your Social Security Number. This is a soft pull on credit and will not affect your score.
If you haven't established any credit, there are No Records from these databases. This is common for people under the age of 25 or if the Social Security Number has been recently issued.
If you believe this was an error, please write into support@vetty.co and ask to re-enter your social security number securely into our system or you can upload a copy of your SSN card into the documents section on your Vetty profile.
If you would like to re-enter the number, we will issue a No Records exception which will allow you to re-type your SSN information into our portal. This will trigger our team to re-run the SSN information. If found, we will update your file with the new results.